Shipping Policy
Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping (5–7 business days): Calculated at checkout
- Expedited Shipping (2–3 business days): Calculated at checkout
- Overnight Shipping (1 business day): Calculated at checkout
International Shipping
We ship to select international destinations. Delivery times and rates vary by location. Please note that customs duties and taxes may apply and are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your package at any time.
Returns Policy
Eligibility
We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging.
How to Initiate a Return
To start a return, please contact our support team with your order number and reason for return. We will provide you with return instructions and a return shipping label where applicable.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, we are happy to exchange it. Please contact us within 7 days of receiving your order.
Non-Returnable Items
Certain items cannot be returned, including sale items, gift cards, and items marked as final sale.