Refund policy

Last updated: July 5, 2026

30-Day Return Policy

We want you to love your EverNest purchase. If you're not completely satisfied, we accept returns within 30 days of the delivery date.

Eligibility

To be eligible for a return, your item must be:

Unused and in the same condition that you received it
In its original packaging
Accompanied by a receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

Items marked as final sale
Gift cards
Items that have been assembled, installed, or show signs of use
Custom or personalized orders

How to Initiate a Return

To start a return, please contact us at [your email address] with your order number and reason for return. We will provide you with return instructions and a return shipping address.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that original shipping charges are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to our error.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [your email address].

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account, then contact your credit card company — it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at [your email address].

Contact Us

For any questions about returns or refunds, please reach out to us at: